30+ placements, fast fulfilment and a growing Recruitment Partnership.
Grays International is a family-owned British sporting goods manufacturer with more than 160 years of heritage. Based in Robertsbridge, East Sussex, the business is behind some of the best-known brands in cricket, rugby, hockey and netball, including Gray-Nicolls, Gilbert and Grays.
When the company needed a more reliable way to resource its embroidery and warehouse operations, we provided the candidate reach, responsive service and workforce technology required to keep work moving.
In the first year of our partnership, we filled more than 30 temporary roles, typically responding to staffing requirements within 48 hours.
Grays International approached us for temporary staffing support across its embroidery and warehouse teams.
Its previous recruitment arrangements had struggled to keep pace with demand. Frequent mistakes, inconsistent service and access to a limited candidate pool made it difficult to secure enough dependable workers when staffing requirements increased.
Grays International needed a recruitment partner that could respond quickly, provide consistent support and understand the needs of its business.
We took the time to understand Grays International’s operation, working environment and expectations.
Using targeted job advertising, alongside our wider candidate network, we were able to reach a broader pool of potential workers.
Our service was supported by FONT, our workforce management platform. With online timesheets and greater visibility of shift and attendance information, FONT helped make managing the temporary workforce simpler and more efficient.
“We honestly didn’t think getting a temp could be this easy. The free trial gave us the confidence to bring more people on, and it’s made a huge difference.” - Barry Towner | Site Manager
Our reliable and responsive support has helped Grays International maintain the workforce it needs, reduce recruitment pressure and operate with greater confidence.
Grays International particularly values our efficiency and responsiveness.
Rather than sending candidates simply to fill vacancies, we take the time to understand the business and ensure each person we put forward is a suitable fit.
The company has also responded positively to our online systems. Digital timesheets and client access tools have made workforce administration more straightforward, providing greater visibility while reducing unnecessary manual processes.
“Working with Grays International has been a great partnership. Over the past year, we have taken the time to understand its business, staffing requirements and operational challenges. This has allowed us to provide a more tailored service and identify ways to help streamline its processes.
Our partnership has continued to grow, and we are now supporting other areas of the business, including permanent recruitment.
Grays International genuinely cares about its staff, which makes it a great client to work with. We look forward to building on our partnership and supporting the business as it continues to grow.” Lauren Jones, Branch Manager at HRGO’s Eastbourne branch
What began as temporary staffing support for embroidery and warehouse roles has developed into a broader recruitment partnership, now extending into permanent hiring.
By combining responsive recruitment, our broad candidate network and streamlined workforce management through FONT, we have given Grays International a dependable source of workers and greater confidence that its staffing requirements will be met.
Our relationship continues to grow, built on trust, reliability, responsiveness and a shared commitment to delivering a positive experience for the business and its workforce.
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Whether you need temporary workers at short notice or a longer-term recruitment partner, we can help you build and manage the workforce your business needs.
