JOB TITLE: |
Transcon Agent |
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DIRECT REPORTING STRUCTURE: |
Transcon Lead Agent/Supervisor and/or Manager |
INDIRECT REPORTING STRUCTURE: |
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PURPOSE: |
ü Support the department strategy on a local level ü Offer best in class customer service |
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SUMMARY DESCRIPTION: |
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Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department |
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KEY RESPONSIBILITIES: |
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KNOWLEDGE, SKILLS AND BEHAVIOURS: |
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Knowledge:
Skills:
Behaviours:
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TRAINING AND QUALIFICATIONS: |
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Training Requirements: · Meet company standards of 52 hours training per year, including as needed management/leadership training
Education and Experience: · 6 months to 1 year related experience
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