Retail Sales Associate required for a flag ship, High End, retail business. This particular position will be working in their central London branch.

You will be part of a successful team that drives sales productivity for their luxury branded suitcases, fashion bags and business pieces. Our client are looking for people with excellent customer service skills, good communication, efficiency and a friendly but professional manner. Previous retail experience would be beneficial

Commission and performance bonus achievable on top of basic salary

Duties

* Maintain and increase the sales figures of the store/concession.

* Be aware of competitor ranges and price points.

* Report any missed opportunities to the management team.

* Confidently use and understand the 'Add on Sale' technique.

* Be able to confidently close a sale.

* Ensure that all customer follow up is done promptly and efficiently.

* Ensure that any phone enquiries/sales are handled confidently and efficiently.

* Confident in handling customer enquiries and complaints when required.

* Understand the company after sales services, and policy for repairs.

* Understand the company/host store exchange and refund policy.

Visual Merchandising

* Have a thorough knowledge of all company/brand guidelines and standards.

* Assist in implementing visual merchandising changes.

* Ensure the products are clean, tidy and well presented.

* Maintain a high level of store housekeeping.

* Good knowledge of the store/concession layout.

Please apply for a full job description.