I have a client in Bridgwater , just off junction 23 and just on the outskirts as you leave Bridgwater to head towards Street
They are looking for a planner Scheduler
Monday to Friday 8.30- 5, 30 mins lunch
Ideally you will have previous experience scheduling engineers and planning routes
This is office based
YOU will need to be organised and efficient
Ideally you will have previous customer service and planning or scheduling experience, preferably within an engineering company
You must also be IT literate and have the ability to multitask as this will be a busy yet rewarding role.
You will have real passion for providing the highest level of customer service whilst being empathetic.
Raising orders on IT systems, planning and dispatching jobs to the best placed engineers
Dealing with inbound and outbound communications from colleagues, sub contractors and customers
Ensuring that follow on appointments are arranged with customers and that they are aware of any amended appointment slots
Actioning unscheduled jobs, ensuring that all emergency and overdue repairs are carried out
Routing the engineer's in the most efficient way
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