Motor Trade Parts Advisor
Salary £20000 to £23000
This Busy Dealership based in Glasgow is looking for a Parts Advisor to join their busy team. This position would suite an advisor who has a minimum of 1 - 2 years' experience within the motor trade. Knowledge of Kerridge would be an advantage but is not essential
You must hold a full driving license, be able to work under pressure and a team player.
Duties will include:
Responsible for seeing all parts into department, allocating parts to correct bins and sending back exchanged/unwanted parts accordingly
Logging stock onto computerised system, amending existing records and archiving/retrieving aged data
Liaising with customers daily via telephone and serving both retail and trade counters
Receiving and processing all returns, liaising with manufactures to resolve queries on faulty goods and arranging full credit accounts
Preparing customer orders for next day delivery, picking and packing orders to ensure all customer deadlines are met
Dealing with customer quires, advising on availability/costing of parts and resolving problems/complaints in a professional and courteous manner
Checking off deliveries against invoices and liaising with manufactures in regards to deliveries
Obtaining and maintaining new and existing trade customers using in-house database
Generating new business by contacting existing/potential customers and informing them of service available
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