Job specification

Position: Litigation Paralegal

Hours: Monday - Friday

Location: Chester

Salary: £NEG DOE

Our client is a well-established finance company based in Chester and is looking for an experienced Litigation paralegal to join the team.

• Responsible for managing caseload.
• Drafting Letters of Claims, pre-action applications and advice letters to customers.
• Drafting proceedings to obtain the return of goods order and money claims.
• Attend telephone hearings.
• To review incoming information/litigation correspondence and establish a possible claim route
• Ensure all information is scanned and uploaded to the case/customer management system promptly.
• Maintaining the case management system, making sure all work-flow steps are correctly inputted.
• Providing regular and accurate litigation reports to a wider business audience.
• Prepare claim documents and proceedings
• Deal with cases as they proceed via the court process
• Ensure compliance with court deadlines and directions
• Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
• Re-engineering of processes to optimise efficiency's
• Be proactive and use initiative when presented with problems or issues
• Provide excellent customer service by regularly updating clients on the progress of their cases and answering any queries in a professional manner

Skills and Experience

• Experience in Financial Services or motor sector desirable
• Litigation experience (essential)
• Experience in managing own caseload
• 2 years of customer service experience
• Competent I.T Skills - Proficient in the use of Microsoft Office, in particular Excel
• Strong communication skills

Please call Nicola for more information at 0151 3471110 or email nicola.evans@hrgo.co.uk