HR GO are looking to recruit a Hire Desk Controller for their leading client based in the Durham area on a permanent basis.
The purpose of the role is to operate within a sales orientated hire desk that satisfies and the needs of the customers, whilst maximising sales and promoting the company's brand.
Effectively communicate and build rapport with customers to improve performance and drive sales.
Conduct outbound Telesales call to increase sales volumes.
Promote and improve customer service by reducing Non Conformance Reports (NCRs).
Monitor transport activities within the depot to ensure the most efficient and cost effective use.
Comply with Health and Safety requirements and ensure compliance within the depot.
Build rapport with both internal colleagues and external clients to increase sales volumes and ensure first class customer service is achieved.
Maintain a high level of familiarity with the products and service the company offers
Participate with stock takes within the time frame set
Ensure all administration and reporting standards are met
The successful candidate must have at least 12 months customer service and sales experience, preferably someone who has worked in a plant hire or civil engineering sector.
You must be able to demonstrate excellent listening skills, attention to detail and IT literate.
The salary is between £20,000 and £23,000, negotiable dependent upon experience.
Please apply today.
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