Fundraising Volunteer Administrator

We are currently recruiting for a full time Administrator to join a very successful Charity Organisation based in Hertfordshire. This role will involve working with the charity to maintain, manage and recruit volunteers and supporting the Fundraising Manager to ensure all volunteer requests are fulfilled.

The team and office will be looking to move to a larger premises in North Weald later this year.

Essential

• Administration experience

• Good interpersonal, organisation and communication skills

• Excellent & professional telephone, oral, written and IT communication skills

• Confident speaker, who is able to communicate to a wide variety of audiences

• Highly organised, able to priorities and manage workload

• Good knowledge of Hertfordshire

Duties

• Fulfilling all volunteer requests
• Be first point of contact for office based volunteers and coordinate their work by liaising with EHAAT staff
• Identifying where volunteer input is requested and provide volunteer support for events and campaigns through the year.
• Build relationships with community organisations such as Rotary, WI etc to encourage further volunteer support.
• Maintain regular communication with the volunteers to ensure all events and activities are covered by charity volunteers.
• Process volunteer applications
• Attend recruitment events
• Keep accurate records of all volunteer contribution on the CRM system
• Provide monthly reports to Fundraising Manager
• Provide feedback and results on volunteer contribution
• Attend all inductions, training and shadow shifts.
• Complete accurate attendance request forms, liaise with charity volunteers and make sure they have all information required for the activity.
• Support the Fundraising Manager in the organisation, preparation and delivery at key meetings