This role is 37 hours per week. Monday - Friday.

To provide high level, confidential support, including the management of highly sensitive and confidential material, the attendance at confidential and politically sensitive meetings, and the protection of the reputation of the client.

To respond to and manage a varied caseload of work, prioritising and judging appropriate responses to ensure the safeguarding of the reputation of the client and the delivery of effective outcomes.

To be the first point of contact for enquiries, correspondence and emails to SLT from the public and members. To assess and act as judged appropriate. Where appropriate directing others to act, monitor the progress of those enquiries, including investigation and written response.

To be the first point of contact for Code of Conduct enquiries, correspondence and e-mails to the Monitoring Officer from the public, parish members and district members and to monitor the progress of those enquiries, including investigation and written response.

To manage diaries, meetings, schedules, including where necessary the facilitation of meetings and secretariat. To co-ordinate information for responses, manage the reporting cycle and take other action as required.

Experience of working in a local government environment

Experience of working for Senior Executives and/or Board Members

Extensive experience of managing a diverse caseload in a dynamic environment

Experience of discussing and explaining matters with a wide variety of individuals and representative bodies

Experience of handling difficult negotiations and/or queries firmly and tactfully

Experience of dealing with Board members at a district, parish and parliamentary level

Knowledge and understanding of the services the district council provides

Extensive knowledge and understanding of political environment that senior officers and members work in

Sound knowledge of the democratic process

Knowledge and experience of using information technology including Microsoft Office

Educated to A level standard (or equivalent) or relevant experience

Good customer care skills when dealing with people face to face

A proven ability to communicate effectively both orally and written with a range of people

Highly persuasive and able to negotiate in difficulties circumstances.

Credible and authoritative

High level of political and risk awareness

Able to deal with conflict situations and resolve issues

Able to write clear, concise and focused letters and reports

Able to use initiative and make decisions

Team worker

Flexible and agile approach

Highly resilient

Able to work alone, with minimum supervision and to manage own work-load.

Flexible, adaptable