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Customer Service

In or around this area

Knowsley

Job Reference

EW16251006

Hourly rate

£11.75 per Hour

Job Description

Customer Service

Job posted by: Justine Jones

Our client is currently in a period of growth and due to obtaining further contracts are seeking Customer Service Advisors to join their team. This is a full-time role and is based in Knowsley offering the right candidate a temporary to permanent opportunity.

Position: Customer Service Advisor

Location: Knowsley

Hours: 40 hours - 30 mins paid lunch, candidates must be available to work: 8am-4pm / 9am-5pm / 10am-6pm, with some Saturday working

Salary: £11.75 per hour

Contract: Temporary to permanent opportunity

About the role:

  • Inbound calls relating to the products and services on offer
  • Scheduling appointments using booking system based on availability and areas
  • Liaison with engineers/technicians re booked or scheduled appointments and noting any customer requirements etc
  • Basic Administration duties including sending email/letter confirmation to customers following booking of appointments

Skills and Requirements:

  • Telephone call handling essential
  • Basic office administration
  • MS Office Word, Excel, Outlook essential
  • Excellent communication skills and capable of explaining technical service over the phone to all types of people
  • Working on own initiative

Why you should work for HRGO:

  • Temp to perm opportunity
  • Modern offices
  • Temp of the month awards
  • Accessible via public transport
  • Onsite free parking

To apply please register on this link: https://www.hrgo.co.uk/my-account and call the team on 01513471110!

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