Our client is currently in a period of growth and due to obtaining further contracts are seeking Customer Service Advisors to join their team. This is a full-time role and is based in Knowsley offering the right candidate a temporary to permanent opportunity.

Position: Customer Service Advisor

Location: Knowsley

Hours: 40 hours - 30 mins paid lunch, candidates must be available to work: 8am-4pm / 9am-5pm / 10am-6pm, with some Saturday working

Salary: £11.75 per hour

Contract: Temporary to permanent opportunity

About the role:

• Inbound calls relating to the products and services on offer
• Scheduling appointments using booking system based on availability and areas
• Liaison with engineers/technicians re booked or scheduled appointments and noting any customer requirements etc
• Basic Administration duties including sending email/letter confirmation to customers following booking of appointments

Skills and Requirements:

• Telephone call handling essential
• Basic office administration
• MS Office Word, Excel, Outlook essential
• Excellent communication skills and capable of explaining technical service over the phone to all types of people
• Working on own initiative

Why you should work for HRGO:

• Temp to perm opportunity
• Modern offices
• Temp of the month awards
• Accessible via public transport
• Onsite free parking

To apply please register on this link: https://www.hrgo.co.uk/my-account and call the team on 01513471110!