Customer Service Officer

Shifts: Monday-Friday 9am - 5pm

Job Purpose:

To provide customers and other stakeholders, first contact resolution for up to six service area enquiry types via phone, email, webchat and social media channels. These may include: Recycling and Waste, Switchboard, Children and Families Information Service, Environmental Health and Protection, Housing Benefit/Council Tax Support, and Environment and Protection amongst others.

You will need to have amazing customer service skills for this role, as it is a very demanding environment.

If you feel that you have the experience and want to work for a fantastic client then please apply today!