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Customer Service Officer

In or around this area


Job reference


Hourly rate

£14.64 per Hour

Job Description

Customer Service Officer

Customer Service Officer

Shifts: Monday-Friday 9am - 5pm

Job Purpose:

To provide customers and other stakeholders, first contact resolution for up to six service area enquiry types via phone, email, webchat and social media channels. These may include: Recycling and Waste, Switchboard, Children and Families Information Service, Environmental Health and Protection, Housing Benefit/Council Tax Support, and Environment and Protection amongst others.

You will need to have amazing customer service skills for this role, as it is a very demanding environment.

If you feel that you have the experience and want to work for a fantastic client then please apply today!

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