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Customer Service Manager

In or around this area

New Romney

Job reference

265074/001

Salary

Not Specified

Job Description

Customer Service Manager

Job posted by: Amanda Marsh

HR GO are looking for an Experienced Customer Service/Administration Manager for an expanding and growing company in New Romney, Kent you will be required to assist the General manager, primarily with Customer service functions and secondarily in all aspects of business administration and organisation

Key responsibilities

  • Processing customer orders

  • Answering customer enquiries via email telephone and mail

  • Reception activities

  • Arranging staff travel and accommodation

  • Assisting with HR duties

  • Assisting with production management

  • Ordering office and workshop supplies

  • Maintaining filing system

  • Providing admin support for the General Manager

Interactions

  • Act as primary contact point for customers

  • Work closely with the General Manager

  • Liaise with the production teams

  • Liaise and support the delivery teams

Location dictates that this will suit someone that can drive as Public Transport is irregular to this destination.

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