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Customer Service Advisor

In or around this area


Job reference


Hourly rate

£9.16 per Hour

Job Description

Customer Service Advisor

Job posted by: Angela Hewitt

HR GO are looking to recruit both part-time and full-time Customer Service Advisors to start 2nd August 2021 for their prestigious client based in the Washington/Gateshead area. This is a temp to perm position for the right candidates.

Key Responsibilities:-

  • High volume inbound calls taking orders and dealing with customer queries

  • Livechat and responding to Facebook enquiries

  • Processing orders and taking payments

  • Liaising with couriers to track orders

  • Capturing data and uploading details onto system

Successful candidates must have at least 2 years Call Centre experience and have excellent written skills for working on Live Chat and attention to detail is a must.

You must also be flexible for shifts as the patterns are challenging, so you must be able to commit to the hours. The shifts are as follows dependent upon part-time or full-time.

Weekend shift workers will be (dedicated weekend workers) - OFFICE BASED

7am to 3:30pm Saturday and Sunday week 1 shift ( Office based)

10am to 6:30pm Saturday and Sunday week 2 shift( Office based)

1:30pm to 10pm Saturday and Sunday week 3 shift (Working from home)

Full-time workers (Monday to Friday (no weekends) - HOME WORKING

Shift's will be 1.30pm to 10:00pm (working from home on the late shift) Monday to Friday no weekends until Nov and Dec and may be needed for extra hours.

The rate of pay is £9.16 an hour and could potentially lead to a permanent role for the right candidates.

Please apply today or call 0191 2301818 for further information.

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