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Customer Helpline Advisor - Finance £19573 PA

In or around this area


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£19573 per annum

Job Description

Customer Helpline Advisor - Finance £19573 PA

Job posted by: Justine Jones

Due to continued growth despite current climate our client is seeking Inbound Customer Helpline Advisor to join a fast paced financial contact centre environment.

All positions are Temp-Perm which is a great opportunity who find themselves out of work due to current climate. We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge.

Whats in it for me?

  • Weekly Pay Initially
  • Temp-Perm opportunities
  • Full Time 40 Hours or Part Time 30+ Hours (Min 4 shifts p/wk) available flexible across Monday-Sunday between 7am-10pm
  • Client within easy reach of local transport links and Parking available on site
  • On-site subsidised canteen
  • Training for 4 weeks consisting of a mix of classroom and on the floor training support
  • Progression available onto other roles within Management, Training etc

Role Specifics

  • Handling customer calls in relation to all investment accounts
  • Inputting customer data via using internal database / multiple systems
  • Manage and effectively log customer complaints
  • Follow up customer calls where necessary
  • Directing customer queries to the relevant teams via email when required
  • Assisting customers with purchasing and withdrawing from their investment accounts

Roles are due to start from 3.8.2021 and throughout August 2021 and are subject to a satisfactory credit check and DBS check which the client will undertake on your behalf.

To apply please register with us by visiting www.hrgo.co.uk/register upon completion of your registration please call us on 0151 203 1757 and ask for Beth or Jon.

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