HRGO Recruitment are s for experienced Case Handlers to manage a caseload of investigations. Working in the public sector, you will need recent experience managing caseloads and complaint handling, with exceptional administrative skills.
Role and Responsibilities
Your core requirement will be to investigate and resolve complaints. You will also provide concise reports and recommendations for outcomes of complaints and follow up procedures
Working remotely, you will be task and results-driven, and employ the utmost integrity, understanding that all material you engage with is highly confidential.
A complaints or investigation professional with relevant and recent experience, you will come from a regulatory background and you will have evidence of case or complaint handling. A high level of report writing is an absolute must.
Because this is a remote working role you will need the following equipment:
Please note: A laptop is provided
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