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Administration Coordinator

In or around this area

Wirral

Job reference

265063/001

Salary

£20000 per annum

Job Description

Administration Coordinator

Job posted by: Justine Jones

Job Specification

Position: Administration Coordinator

Locations: Wirral

Hours: Monday - Friday (must be flexible regarding hours)

Salary: £20,000p/a circa

Purpose of Role.

To manage customer service and administrative function for traffic office. Responsible for ensuring office policies and procedures are undertaken and ensuring customers are advised of all service issues timely.

  • Manage Traffic Mailboxes and Pallet Track Web and Management System and respond to customers timely

  • Deal directly with customers, colleagues, suppliers either by telephone, face to face or electronically

  • Responsible for ensuring customer service level requirements are achieved and customers advised of delays as required and recording all service failures

  • Management of Pallet Track operation ensuring consignments meet required service levels, monitoring and management of driver schedules

  • Weekly / Monthly report completion and mail to customers as required

  • Management of Stock Control of office stationary and consumables

  • Provision of general office support, database management and completion, e mail, telephone, fax and filing

  • Ensure processes are delivering intended outcomes

  • Report to Top Management on the performance on opportunities for improvement; on change requirements; on innovations

  • Ensure the promotion of customer focus

Skills and Experience

Previous Administration and Customer Service experience

Excellent Communication

IT Literate

Able to work in a fast-paced environment

Please call Nicola @ HR GO recruitment on 0151 3471110 or email nicola.evans@hrgo.co.uk

Similar Administration Coordinator jobs in the area

Merseyside - Liverpool
up to £15.00 per Hour

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