Account Manager/Customer Relations Co-ordinator
Our Client is actively recruiting a Customer Relations Exec to join the team. You will need to customer focused, tactful, diplomatic, yet sometimes firm approach managing customers.
This role will need a person with lots of initiative but equally someone who id they do not know the answer that they find out and then provide that customer with full insight, you will need to be about to understand all related contractual matters and will learn the basic technical aspects of the product, whether through asking questions, or fact gathering under your own esteem, a lot of information is provided which is of a technical nature.
You will need excellent verbal and written communication skills and accuracy relating to contracts when dealing with customers is essential. Successful coordination and collaboration with other internal departments will also be critical to the success of this role. this role can you pressurised due to the volume of business, so you will need to be able to balance the workload.
Responsibilities and Expectations:
Qualifications and Experience
Ability to think on your feet and provide solutions to apply in the first instance please do send your CV
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