We are looking for a Support Analyst to our internal partner - Eclipse Group Solutions. Eclipse is a software house providing e-commerce experience to their clients in UK. The new Analyst will join 3 people team.
Ecommerce Operations are the team responsible for keeping customers ecommerce websites transacting.
Key activities are to monitor and analyse systems to prevent issues from occurring that would impact website customers or business users.
The job involves designing and using state of the art cloud technology to build dashboards and monitoring solutions that provide up to the minute views of key system performance to prevent them from occurring in the first place, but when things do go wrong to aid in troubleshooting and restoring service as quickly as possible.
Other key aspects are the analysis and manipulation of data to help product and merchandising teams to enrich the content of the website and support sales activity.
If you are looking for new position or want to get your first work experience in IT sector, apply for this role.
Location: 100% Remote or can be office based (London, Manchester, Hurley, Ashford)
Salary: 25k - 40k perm contract
Key technologies in use - Dynatrace, Grafana, SiteSpeed, Kubernetes, AWS, Terraform, Docker, AWS Commerce, Adobe Commerce, Java, Python, SQL, JIRA.
WHAT WE CAN OFFER:
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