Qualifications or Required Experience:

• Experience in managing a workload via Planon or Maximo CAFM system would be desirable.
• Experience of using COUPA system would be desirable.
• Proficient in all MS Office programmes.
• Ideally have previous experience of working on a helpdesk/Call centre role in a facilities management environment.
• Be able to demonstrate using their own initiative as well as working as a team.
• Possess good analytical and organisational skills.
• Excellent communication, dealing with all levels of management, customers and suppliers both internal and external.

· Ability to balance and prioritise workload at various times in the monthly schedule.

· Good communication and customer service skills

· Demonstrate good time management skills, working to deadlines and adhering to set procedures.