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Sales & Subcontractor Co-ordinator

In or around this area

Bridgwater

Job reference

265706/001

Salary

up to £27000 per annum

Job Description

Sales & Subcontractor Co-ordinator

Based in Bridgwater , my client is looking for a ales & Subcontractor Co-ordinator

If you have a logistics, transport planner background, project coord experience, then this might be the job for you

Scope and purpose

  • Process quotes and recommendations in accordance with the Company's processes.

  • Accurately prepare remedial recommendations from data supplied by the service engineers and accurately cost quotations and control the process through to final customer decision.

  • Data handling, entry and export through the Company's Management Information System (MIS).

  • Contacting customers to follow up on recommendations and quotes to convert into sales where possible and ensure compliance to current standards.

  • Follow up on leads and actively contact customers, existing and potential, to advise on and market of he clients services. Convert leads to sales where possible.

  • Manage work requests that require subcontractor services, obtaining quotes, raising PO's, manage reports and invoicing following completion.

  • Support the business with mobilising subcontractor works with customers including attending customer meetings as and when required.

  • Liaise with Customer Service and Service Engineers to progress reactive orders.

  • Manage internal processes & customer forecasts as required

  • Accurately maintain specification documents.

  • Prepare monthly management information on outstanding quotations and report on the business won/lost/pending.

  • Respond to and where possible resolve customer queries or issues, resolve or escalate problems to the correct level or appropriate contact.

  • Cover for peers during holiday or sickness - as required

Previous Experience

  • Working in customer service roles with direct customer contact.

  • Possess the Interpersonal skills necessary to sustain effective relationships with employees at all levels and external customers and suppliers.

  • Project management

  • Experience with outbound calling activities

  • Telesales or other customer facing role

Working hours are 08:30 - 17:00 Monday to Friday

What They offer

£25-£27k

On the job training

22 days annual leave plus 8 public holidays

On-site parking

Cycle to work scheme

Company Pension

Free tea/coffee facilities

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