Job: Quotations Coordinator
Location: Holywell
Salary: Up to £19,000
Hours: Mon-Fri 8:15-5:00
An excellent opportunity has become available to join a global manufacturing company on a permanent basis within the Quotations Department, this is a busy fast paced environment and would suit someone who has worked within Customer Services Call Centre or Sales Administration would be an advantage, you will require excellent communication skills with fast accurate data entry.
Key Responsibilities:
- Triage inbound emails
- Production of quotes for UK customers, enquiries will be received by phone & email.
- Confirmation of all quotations issued and entered onto our Salesforce/Conga databases.
- Give feedback on customer comments on level of prices to Manager to allow us to continually monitor our competitiveness in the UK market.
- Liaise closely with Area Sales Managers on a daily basis to discuss pricing levels on major projects received by quotations for pricing.
- Monitor projects to establish successful main contractors and cladding contractors, and in conjunction with Area Sales Managers negotiate with contractors to secure orders.
- Maintain project details on a database so that they are always up to date with the latest information.
- From current and potential customers gain continual feedback on performance of our company in meeting requirements and pass to Quotations Manager to allow improvements to be made as and when necessary.
The successful candidate will possess the following skills and experience:
- Previous experience of working in a call centre/similar role handling high volume calls and queries from multiple sources
- Excellent communication skills, both written and verbal
- Be able to multi-task, work to strict deadlines and be resilient under pressure
- Strong attention to detail with the ability to be highly organised
- Excellent PC skills; be proficient in the use of Microsoft office packages
- The ability to work well as part of a team
Please call Nicola at HR GO for more information 0151 3471110 or register your details www.hrgo.co.uk/register-new or email nicola.evans@hrgo.co.uk