HRGO is currently recruiting for a Payroll ESR Team Manager for a well-known public sector national health care provider. Accountable to the Payroll and Pensions Business Manager, the post holder will be responsible for providing a professional operational Payroll/ESR service to the clients of the HR Shared Service.

The role will initially be on a 3 month basis.

Roles and Responsibilities will include: -

• Delivering an effective and efficient ESR service to the HR Shared Services clients, complying with all relevant statutory regulations and Trust policies
• Responsible for the monitoring of the teams KPI's in accordance with service specifications including response times to pay queries, correspondence, and payroll deadlines.
• Responsible for the management of under/over-payments in accordance with the clients processes and procedures and ensuring that all changes to legislation and terms and conditions are auctioned in a timely manner.
• Responsible for ensuring team delivery in the accurate paying of staff within the clients Standing Financial Instructions and in accordance with agreed policies and procedures.
• Responsible for recording and reconciliation of all attachment of earnings and authorised payments through the financial systems and assisting in the reconciliation of statutory and non-statutory deductions and control accounts.
• Responsible for the weekly/monthly correction of P35 year-end non feasibility listings to enable correct electronic transfer to HMRC.
• Responsible for ensuring the Standard Operating Procedures are continuously reviewed and adhered to and that the ESR Team Leader keep processes updated in line with changes to processes by the ESR Team Leaders.
• Responsible for working to Standard Operating Procedures where these are in place and contributing to the continuous improvement of these.
• The post holder will be required to travel to client organisations when necessary to support the provision of services at a particular locality.
• Maintain 'Super user' status for the ESR system including the ability to fully utilise the ESR system and interfacing systems.
• Contribute to the provision of high-quality regular management information to clients in conjunction with the HR Shared Service Compliance/intelligence and Service Development team.
• To be an active member and fully participate in the Service Performance Board, representing Payroll and Pensions.
• Responsibility for ensuring service improvement in line with the continuous improvement ethos.
• Supporting the development, motivation and inspiration of the team and ensuring adherence to the Trust's values and behaviours
• Line managers have a responsibility to check in regularly with staff and recognise stress symptoms, know how to access support, and promote the health and wellbeing of their staff
• All employees of the Trust have a responsibility for their own health and wellbeing, to inform their manager and seek timely support via the Trust's Occupational Health and Wellbeing department

The right candidate should have: -

• Degree level qualification or equivalent experience.
• High level of numeracy, GCSE maths or equivalent
• Experience within an ESR/Payroll environment
• Experience managing, supporting, developing, and motivating staff
• Able to implement change and develop or improve services.
• In depth knowledge of ESR systems