HRGO are currently recruiting for a number of Non Emergency Call Handler on behalf of a Public Sector health organisation based in Dearne Valley. This is a ongoing position with the possibility of becoming permanent for the right candidate.

Job Title: Non Emergency Call Handler

Location: Dearne Valley

Hourly Pay Rate:

Weekdays 06.00 to 20.00 £10.09

Nights 20.00 to 06.00 and Saturdays £13.62

Sundays and Bank Holidays £17.15

Please only apply if you can cover all shift patterns, which includes Nights and Weekends.

Qualifications

3 GCSEs at grade C or above (or an equivalent qualification) including English

Experience Required

• Previous call centre environment
• Understanding of medical terminology
• Customer service experience
• Excellent listening skills
• Remain calm under pressure
• Handle traumatic, emotional and distressing situations
• The ability to manage and support others during times of crisis -most commonly during an emergency call
• Parking on site is available.

Do you want to be part of a team of Call Handlers responding to all incoming telephone calls, giving emergency calls priority over non-emergency calls; on a 24/7 basis, working rotating shifts basis.

Please click apply now if you're interested or call 01302 769600