We are currently seeking Help-desk Advisors!
We have and exciting new role due to start on 2.11.2021. Our client is currently seeking Help Desk Advisors to join their team.
You will be required to work in a very busy and fast paced environment where communication is key to ensure the smooth running of the operation. As a Advisor, you can expect to respond to our customers via various channels mainly live chat and telephone but also via email. We also offer a telephone ordering service where customers can call us and place an order over the phone. You will be responsible for dealing with a variety of customer and business based customer service enquiries. Including technical support, selection and recommendations for customers, order processing, subscription enquiries, business calls and customer complaints.
This is really exciting role based in Birkenhead. The roles are based within an office environment and are full time 40 Hours per week. Opening times for the role are 7am-10pm working on a rota basis across 5 out of 7 days.
To apply please register with us at www.hrgo.co.uk/register once this has been completed please call us on 0151 203 1757 ask for Beth so we can organise and interview.
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