HRGO Recruitment are looking for experienced call centre staff to work on a long term assignment working from home.

Working on behalf of our client Serco dealing with calls for the DWP, you will be dealing with queries and general enquiries on any number of inbound lines/campaigns.

Shfts/hours - 16 hours 14:00 - 18:00 or 09:30 - 14:30

21 hours 09:00 - 15:00

24 hours 8:00 - 14:00 or 10:30 16:30

Over 4 days between Monday - Friday

You will be paid weekly in arrears by HRGO, no need to submit time sheets as all of this is taken direct from the clients system!!

There will be 9 days training between 10-4 and the training package providing you with all the knowledge required to handle the various call types. There is an excellent support network within the business consisting of a Virtual Floor walking Team. The team will provide on the spot answers to questions in the early stages of you taking your first call. A Helpdesk/Escalations Team who are available to offer ongoing support, and guidance.

A full IT package is provided to you by our client, but this will need to be collected from central Manchester.

If you feel you have what it takes, apply now by registering online @ www.hrgo.co.uk/register, you must also upload the following:

Proof of National Insurance number

Valid ID/right to work in the UK

Proof of address x 2 (bank statement, credit card statement or council tax bill)

A basic DBS dated within 3 months or proof of a new application

3 Years of references one must be previous employer

Once your profile is completed, please call Leighton/Tim on 0161 480 5181.

You will also need to verify your Right to Work documents, this will be done by video call