Job specification

Position: Customer Service Coordinator

Location: Holywell

Hours: Monday - Thursday 8:15-5:00 Friday 8:15am-4:00pm

Salary: Up to 21,000p/a DOE

I am currently recruiting a Multi-skilled Customer Services Coordinator, to support several internal departments. The ideal candidate will have previous experience working with a fast-paced customer focused environment.

The role is permanent, and the company offer excellent benefits and career progression.

Duties:

This role will involve order processing, entering customer orders onto the system with extreme accuracy to meet strict production deadlines, liaising with numerous contractor and prestige customers when necessary, communicating with and prioritising orders from sister manufacturing plant and checking of detailed orders to ensure 100% accurate.

You will also be responsible for the day-to-day management of customer orders from receipt through to delivery ensuring material and production capacity is available.

You will need to liaise with area sales managers, our internal quotations department and the divisional production facilities to achieve the customers' requirements on time.

The successful candidate will possess the following skills and experience:

• The ability to work to deadlines within a busy, demanding office environment whilst being able to pay attention to detail to ensure accuracy of work.
• Computer literate with AutoCAD and SAP experience is an advantage but not essential.
• Strong mathematical skills and possess first class administration, communication, and organisational skills.
• Good negotiation skills and the ability to deal with all levels of personnel within the customer's organisation.
• The ability to remain professional and maintain a calm demeanour under pressure.
• Candidates must be able to work independently as well as provide support to team members when required.

Please call Nicola at HR GO recruitment on 0151 3471110 or email nicola.evans@hrgo.co.uk