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Customer Service Administrator

In or around this area

Bournemouth

Job Reference

1005

Salary

up to £23500 per annum

Job Description

Customer Service Administrator

  • Job Tittle: Customer Service Administrator
  • Location: Bournemouth
  • Salary/Hourly Rate: £23,500
  • Job Type: Permanent
  • Working hours/days : Monday to Friday 9am-5pm

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Bournemouth as a Customer Service Administrator.

The ideal candidate will be customer focused with a high attention to detail.

You will be responsible for delivering results through the handling of customer enquiries in line with their needs. Meet customer expectations by providing a market leading customer centric service which builds excellent relationships.

General Duties of Customer Service Administrator:

  • Demonstrate adherence to customer focus and conduct policy.
  • Demonstrate care and empathy for the customer and intermediary need in handling customer enquiries.
  • Build and maintain relationships through the delivery of customer requests within timeliness standards set.
  • Demonstrate flexibility and collaboration towards meeting customer and business needs.

General Requirements of Customer Service Administrator:

  • Maths and English GCSE grade C+ are essential for this role.
  • Ability to work to a set of policies and standards.
  • Demonstrate a flexible approach towards changing business needs.
  • Professional team and independent worker.

If you are interested in the Customer Service Administrator role based in Bournemouth the 'apply now!' button for an immediate interview!

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