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Customer Service Administrator
- Job Tittle: Customer Service Administrator
- Location: Bournemouth
- Salary/Hourly Rate: £23,500
- Job Type: Permanent
- Working hours/days : Monday to Friday 9am-5pm
HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Bournemouth as a Customer Service Administrator.
The ideal candidate will be customer focused with a high attention to detail.
You will be responsible for delivering results through the handling of customer enquiries in line with their needs. Meet customer expectations by providing a market leading customer centric service which builds excellent relationships.
General Duties of Customer Service Administrator:
- Demonstrate adherence to customer focus and conduct policy.
- Demonstrate care and empathy for the customer and intermediary need in handling customer enquiries.
- Build and maintain relationships through the delivery of customer requests within timeliness standards set.
- Demonstrate flexibility and collaboration towards meeting customer and business needs.
General Requirements of Customer Service Administrator:
- Maths and English GCSE grade C+ are essential for this role.
- Ability to work to a set of policies and standards.
- Demonstrate a flexible approach towards changing business needs.
- Professional team and independent worker.
If you are interested in the Customer Service Administrator role based in Bournemouth the 'apply now!' button for an immediate interview!
*6 months in the office in Bournemouth , then hybrid working options will be reviewed.