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Customer Service Administrator

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£23000 per annum

Job Description

Customer Service Administrator

Job specification

Position: Customer Service Administrator

Location: Holywell

Salary: £23,000 + Benefits

Hours: Monday-Thursday 8:15am-5:00pm Friday 8:15am-4:00pm

Due to growth and product demand we recruiting a number of Customer Service Administrator for our client based in Holywell, The successful candidates will be responsible for the day to day management of detailing customer orders; and will promote and provide a professional high-quality service to our customers by utilising in-depth knowledge of company products.

The ideal candidate will have experience within a customer focused role such as, order processing /data entry, generating quotations etc have good numeracy and excellent attention to detail.

The successful candidate will possess the following skills, qualifications, and experience:

  • Ideally previous experience of working in a fast-paced Customer Service/Order Processing type role

  • Excellent communication skills both written and verbal

  • Must have strong attention to detail and excellent PC skills (Proficient in Microsoft office packages) with a good head for numbers.

  • Previous experience of using SAP would be highly advantageous although not essential as training will be provided

  • Ability to take off customer requirements / drawings in a logical and multitasking workflow, identifying product and production requirements.

  • The ability to be highly organised with excellent administration, negotiation and problem-solving skills

  • The ability to manage complex projects to strict deadlines and to remain calm under pressure

Please call Nicola at HRGO recruitment for more information on 0151 3471110 or email nicola.evans@hrgo.co.uk

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