Job specification
Position: Customer Service Administrator
Location: Holywell
Salary: £23,000 + Benefits
Hours: Monday-Thursday 8:15am-5:00pm Friday 8:15am-4:00pm
Due to growth and product demand we recruiting a number of Customer Service Administrator for our client based in Holywell, The successful candidates will be responsible for the day to day management of detailing customer orders; and will promote and provide a professional high-quality service to our customers by utilising in-depth knowledge of company products.
The ideal candidate will have experience within a customer focused role such as, order processing /data entry, generating quotations etc have good numeracy and excellent attention to detail.
The successful candidate will possess the following skills, qualifications, and experience:
Ideally previous experience of working in a fast-paced Customer Service/Order Processing type role
Excellent communication skills both written and verbal
Must have strong attention to detail and excellent PC skills (Proficient in Microsoft office packages) with a good head for numbers.
Previous experience of using SAP would be highly advantageous although not essential as training will be provided
Ability to take off customer requirements / drawings in a logical and multitasking workflow, identifying product and production requirements.
The ability to be highly organised with excellent administration, negotiation and problem-solving skills
The ability to manage complex projects to strict deadlines and to remain calm under pressure
Please call Nicola at HRGO recruitment for more information on 0151 3471110 or email nicola.evans@hrgo.co.uk
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