We use cookies. About our cookie policy

Client Services Administrator


East Sussex - Uckfield
£19000 per annum
Permanent
Job Reference
253378

Super Client Services Administrator required to join an expanding Client Associate team. Predominantly working from home at this present time, given the current circumstances (you will need to have the facility to work from home and IT hardware will be provided) but also you will be required to go to the Uckfield office for training and to work, on a regular rota basis.

You will be responsible for the management of cases, ie Requesting medical reports. Booking appointments. Releasing medical reports to clients. Liaising with patients, clients, employees, internal staff and 3rd parties via telephone, email and letter. Booking appointments.Escalating complex cases or those that are progressing slowly to relevant colleagues. Handling client dissatisfaction.

Essential Skills:

  • Good verbal and communication skills (phone and email).
  • Good IT skills to include the use of database systems and Microsoft Office applications.
  • Experience of working in a customer service industry.
  • Experience of working within an administrative background.
  • Excellent attention to detail.

Benefits include:

25 Days Holiday plus bank holidays

Health Cash Plan- Money back on healthcare, such as eye tests and prescription glasses, dental cover, physiotherapy, osteopathy, chiropractic etc.

Perkbox- Money saving scheme where you can save money on hundreds of high street retails from supermarkets, days out, restaurants, gyms and fashion brands plus many more.


Apply

*
*
*
*
No file chosen
or import from cloud storage
Your CV must be a .doc .docx .pdf .rtf up to 10MB

In order to provide you with a recruitment service we may share your information with third parties such as employers and reference agencies, as set out in our privacy policy.

Please tick this box if you would also like us to email you information to help you in your job search, for example job news and latest opportunities.

Your CV is being uploaded, please wait...
Apply for Job

Application Complete

Thank you for sending your details. One of our consultants will be in touch shortly.

Browse more jobs

Sorry, there has been an issue processing your job application. Please contact your local branch.

Talk to a Consultant

Similar Client Services Administrator jobs in the area

East Sussex - Hailsham
£8.72 per Hour
East Sussex - Crowborough
up to £25000 per annum, Neg, DOE
East Sussex - Eastbourne
£8.72 per Hour
East Sussex - Hailsham
up to £50000 per annum
East Sussex - Hove
Not Specified
East Sussex - Eastbourne
Not Specified