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Clearance Agent


Essex - Stansted
£10.50 per Hour
Temporary
Job Reference
254141/001

We are looking for strong and previous experienced customer service/administrators for a 3 month temporary contract to start in December 2020 based in the Stansted area.

This will be covering the late shift of 3-9pm, Monday to Friday.

Responsibilities:

  • Customer Service- Call Centre environment

  • Investigate and resolve issues as required

  • Providing clearance of goods and support to external customers

  • Advising customers on new procedures related to Brexit regulations

  • Data Entry- good attention to detail

  • Navigating between various systems- requires good I.T skills

  • Completing any related administration ensuring completeness and compliance

  • Follow predefined procedures and processes

  • Regular interaction with first line management

  • Occasional interaction with suppliers and vendors

  • Maintaining the CRM

  • Notify management of any non-compliant issues as they arise

  • Working closely with the team to ensure deadlines are met

  • May be required to perform other duties as assigned

  • Full training will be given

Skills Required:

  • Accuracy and attention to detail

  • MS Office

  • Planning and good organisational skills

  • Interpersonal skills

  • Problem solving skills

  • Flexible, hands on approach

Please be aware that this position will require you to apply for a DBS certificate and for us to complete a 5 Year work history reference check.


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