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Case Officer - Corporate Services

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Case Officer - Corporate Services

Job posted by: Sam Baker

HRGO are currently recruiting for a Case Officer to join our client based in Folkestone, to cover 14 month's maternity leave.

This will be within Corporate services, which include Finance, Corporate Debt, Housing Income Management, Democratic Services, Procurement, IT, HR and Organisational Development.

The Case Officer role involves supporting the HR Team with a range of duties.

This role will focus mainly on supporting HR to provide a high quality and comprehensive HR Service to managers.

The successful applicant will deal with recruitment, payroll related duties and general HR admin, as well as managing and responding to HR enquiries.


-Provide advice & guidance on recruitment and staffing solutions in line with business needs.

-To draft recruitment adverts, liaise with recruitment agencies and other media.

-Administer DBS checks where necessary.

-Ensure compliance within the recruitment processes ensuring right to work checks are carried out along with any other requirements.

-Operate as a panel member if required.

-Prep interview packs.

-Support managers with selection process


-Processing end of month staff payroll in liaison with the Payroll provider.

-Dealing with any variable payments.

-Undertaking all system admin relating to the employee lifecycle.

-Provide self-service support to users.

-Check & sign off monthly payroll to the payroll provided.

General Admin:

-Managing the HR inbox and responding to enquiries.

-Minute taking at formal meetings.

-Raising Purchase Order numbers where required.

-Develop and maintain HR information including structure charts.

Skills required & qualifications:

-Min 1 year experience in HR / HR Related role.

-Sound understanding of around confidentiality and GDPR.

-IT Literate, particularly Microsoft office (Excel, PowerPoint, outlook)

-Ability to adapt and meet work deadlines.

-Solid understanding of a case management approach to workloads.

We are looking for somebody with a Level 3 certificate in HR practice ideally, or someone with equivalent or relevant experience.

Good standard of education at GCSE Level required, including Maths & English.

Please contact Sam at HRGO Dover for more information.

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