We are leading logistics and supply chain company with a multi model background, that are currently recruiting due to expansion within our teams we are looking for a Aerospace & Defence customer service operator. Please see below for specifics and requirements, shall you be interested and have the required skills and knowledge then please contact myself Amy or my colleague Michelle on 01708220023 * Handling a high volume of email exchanges and working hand in hand with operations to ensure customer SLA are met. * Answering quote request for all modes of shipping * Answering emails to a high standard * Working from multiple mailboxes * Support with Sea freight imports and exports from start to finish * Following up of purchase orders/shipments * Communication with overseas offices/Partners * customer reporting * Network Queries * Good telephone manner and customer service skills are essential * Attention to detail * Friendly, calm and professional manner * Ability to handle pressure and good time management * Ability to adapt to change and work effectively as part of a team * Enthusiasm and self-motivated MUST have shipping knowledge