Do you have excellent communication skills and telephone manner? Are you a confident individual? Are you able to work independently as well as a team? Do you have customer service experience? If so, then this could be the ideal opportunity for you.

Our client is a family run business and is the largest independent coal merchants in East Midlands who are seeking a full time Administrator to join their team and busy sales office in Northamptonshire.

Key Responsibilities;

Answering incoming calls and making outgoing calls.
Processing orders received by phone, fax, e-mail.

Liaise with customer's face to face
Basic cash reconciliation

Advise customers of pricing and current discounts

Resolve customer complaints & queries

Credit Control
Filing, e-mailing and any other basic admin duties deemed necessary to the smooth running of the office.

The Ideal Candidate;

The ideal candidate will have some experience in similar based roles. You will have excellent communication skills and be IT literate. You will be a fast learner and able to learn bespoke CRM Systems required for the role. You will be a team player and be able to work independently.

Hours:

Monday - Friday 9.00a.m - 5.00p.m (Half hour Lunch)

Saturday from 8.00a.m - 12.30p.m (on a rota basis)

Holidays:

20 days + statutory bank holidays

Job Type: Full-time

Salary: £16,000-18,000k depending on experience. (paid weekly) + Overtime for any Saturday's worked.

If you think this role would be ideal for you, please email a copy of your CV to sarah,wilson@hrgo.co.uk or call our office on 01604621333 (option 1) for more details.

HR GO Recruitment are an equal rights employer!