Trainee Import Coordinator (Customs)
Location: Medway
Hours: Tuesday to Friday, 9:00am - 6:00pm (1-hour unpaid lunch)
Saturday: 8:00am - 5:00pm
HR GO Recruitment are recruiting for a Trainee Import Coordinator to join a growing and friendly business based in Medway.
This is an excellent opportunity for someone looking to build a long-term career within logistics, customs and international trade. Full training will be provided, so previous customs experience is not required. We are looking for someone who is organised, proactive and enjoys working in a fast-paced office environment.
The Role
As a Trainee Import Coordinator, you will support the customs clearance process for imported goods, ensuring documentation is processed accurately and customers are kept informed throughout the shipment journey.
Working closely with experienced colleagues, you will receive full training on customs procedures, compliance requirements and industry systems.
Key Responsibilities
- Assisting with customs entries using the Customs Declaration Service (CDS)
- Reviewing and checking import documentation, including commercial invoices and packing lists
- Managing customer and supplier enquiries via phone and email
- Monitoring shipment progress and providing updates to customers and hauliers
- Maintaining accurate records and internal tracking systems
- Liaising with customs authorities, freight companies and third-party suppliers
- Supporting the wider team with administration and operational tasks
- Helping to resolve shipment delays and documentation queries
What We're Looking For
- Previous experience within administration, customer service, logistics support or a similar office-based role
- Excellent communication skills, both written and verbal
- Strong attention to detail and accuracy
- Good IT skills, including Microsoft Office
- Ability to prioritise workload and manage multiple tasks
- Positive attitude and willingness to learn
- Reliable, professional and able to work as part of a small team
What You'll Receive
- Full training in customs and import procedures
- Opportunity to develop a long-term career within logistics and international trade
- Supportive and friendly working environment
- Exposure to all aspects of import operations
- Career progression opportunities as the business continues to grow
Apply Today
If you are looking for a new challenge and would like to develop a career within customs and logistics, we would love to hear from you.
Please submit your CV and details of your current availability. Applications will be reviewed as they are received.
