Service Driver- Collections and delivery of Cars
Full-time (40 hours per week Working 8.00am -5.00pm, varying shifts covering Monday - Sunday
Our client is seeking an experienced Driver with at least 3 years' recent experience as a Driver and with a good geographical knowledge of the London and the surrounding home counties. You will be expected to conduct a professional hand-over on delivery, whilst providing excellent customer service and ensuring you record all information as required. You will need to have excellent customer service and communication skills . As a Collection and Delivery Driver your role will be to collect customers vehicles and deliver them to back to the company and delivering vehicles to customers home or work addresses. As well as have the driving skills you will providing a first-class service every time as you are the representative of the company. You will also need to ensure all necessary paperwork is completed.
Service Driver / Collections and Delivery Driver Duties:
To collect and deliver customer vehicles from their place of work and home, engaging in conversation, building rapport and being aware of the customer's schedule.
Inspect vehicles prior to leaving site and with customer on handover / collection
Provide product knowledge to customers at handover and give assistance as required by the customer
Ensure most efficient and cost-effective travel methods always used between jobs
May occasionally be required to cover long distance routes, including overnight stays
Maintain regular contact with Transport team when experiencing issues
To ensure that customers' vehicles and property are kept safe, secure, and undamaged, whilst in your care
To inspect customer vehicles and record any damage or problems found at point of collection.
To advise team of any work required but not requested by the customer at the time of the appointment.
Completing all the necessary paperwork in relation to the vehicle
To inform customer of cost estimates of any requested work if required
As a Service Driver/ Collections and Delivery Driver you will be providing a first-class service to all customers and, working within the company's procedures and guidelines
Key skills and experience in this role will include:
Ability to follow work procedures and safety rules
Good geographical knowledge
Good interpersonal skills
Flexible with the ability to adapt to change at short notice
Knowledge of relevant Road Traffic Acts
Ability to use / complete paperwork as required
Ability to effectively plan own work
Flexibility to work shifts and weekends
In return, you will benefit from one of the best employee packages in the industry, including extensive training, 25 days holiday plus bank holidays, auto-enrolment pension and onsite parking.
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