Job Title:Service Coordinator Job Type: Full time/permanent Hours: Monday to Friday 08:30 - 17:00 (Office Based) Salary: £25,000 - £28,000 per annum (Dependent on experience)
As a Service Coordinator, you will be responsible for ensuring seamless coordination of service activities, maintaining excellent customer relationships, and supporting a team of engineers across the UK.
Duties include:
To provide a first point of contact for all customers.
Logging & planning call outs to engineers.
Planning of maintenance & repair visits to engineers.
Raising all service-related purchase orders.
To generate and provide RAMS to customers.
Working with client portals and completing client forms
To liaise with engineers on a day-to-day basis regarding booked work and call outs.
Other duties as required
Requirements:
Previous experience of working in a service team would be preferred but not essential
Used to working in a fast paced admin role
Ability to multi task and prioritise own workload
Must have own transport (Due to the location of the office)
