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Service Coordinator

Staffordshire - Stoke on Trent
£9.13 per annum
Job Reference

We are looking for a Help desk service coordinators!

We are looking for Help desk Cooordinator's to deliver excellent customer service, handle enquiries via phone, email and self-service channels. In the job you will respond to, plan and organise the full life cycle of all facilities management work from customer enquiry to job completion, utilising the CAFM system (Maximo). This will include planning and dispatching both Reactive and Planned Maintenance works to a number of engineers, sub-contractors and site managers across various locations, ensuring all are completed within contractually defined Service Level Agreements and providing administrative support where appropriate.

Requirements for the role:

  • 5 GCSE's grade C or above
  • Great customer services experience
  • Good written and verbal communication skills
  • Team player
  • Good with IT
  • Able to work in a fast paced environment

If this is something you would be interested please APPLY NOW


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