Job: Senior Resource Planner
Job Type: Permanent/full time (Hybrid working available after successful completion of probationary period)
As a Senior Resource Planner, you will be responsible for effectively planning and managing the resources within the contact centre. Your primary focus will be on resource planning, data analysis, and forecasting to ensure optimal staffing levels and maximise operational efficiency. You will play a critical role in supporting the contact centre operations by providing accurate and timely resource allocation recommendations.
Qualifications and Skills:
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