Job Title: Sales Account Manager
Location: Work from Home
We are working with a client who are one of the most recognised, successful and trusted providers of software solutions in the Education marketplace who work with over 22,000 schools and 220 further education colleges.
As a Telephone Account Manager, you are primarily responsible for supporting a small number of the field-based sales team with all customer interactions that add value and deliver account growth. Working as part of a team, your day to day role will include conducting outbound calling campaigns in order to upsell their products and service propositions to the schools and MAT's that are within your territory. Additionally, you will work closely with the field sales team to agree and deliver the best strategic approach for each customer and support them with securing appointments and generating leads for them to progress.
Telephone Account Managers form a vital commercial and communication channel, working efficiently and strategically to help achieve sales objectives. They are responsible for handling both reactive sales enquiries but more importantly developing business with existing accounts at all levels, including daily sales calling activities. You will have a portfolio of existing customers and an annual sales target that you will need to plan how to achieve by building solid and strategic relationships in order to sell additional solutions and services.
You will be expected to account manage a portfolio of single and small MAT's and will have agreed frequency of calls depending on client size. You will assist the field sales team in raising contracts and communicating with customers to ensure a prompt customer response, and will set up and run remote product demonstrations to support a sale where applicable.
You should be confident in your approach and have a proven ability to achieve stretching sales targets in a highly pressurised environment.
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