Road Transport (Road Freight team) - 9 MONTH MATERNITY CONTRACT
We are looking for a proactive and customer service orientated 'Road Transport Administrator' to join our team in Rainham, Essex.
Please be advised this is for a maternity contract for 9 months.
Overview:
Supporting the daily operations of our international road freight team, with a focus on delivering excellent customer service, detailed data entry administrative tasks, and a positive 'can-do' attitude befitting an office based clerical role.
You will be responsible for taking customer bookings, inputting of data into our computerised operations system, handling telephone calls and emailed communication, and supporting our friendly operators with day-to-day needs.
This role will cover the administration support for the Road Freight Transport team, as a business we offer multi model supply chain services, from Customs bonded warehousing, storage, freight management at more.
ROLE:
- Receive and manage bookings for road transport shipments from Europe by way of email and/or telephone.
- Accept and input bookings into our computerised system.
- Coordinate collections details with customers by way of email and/or telephone and process data entry to schedule accordingly.
- Monitor and ensure timely collection and delivery of shipments.
- Upload documentation to the system.
- Display positive and courteous customer service skills.
- Provide ad-hoc support to operators as and where the business requires.
Experience level -
MIN 1 year working within a Road Transport Freight Forwarding team.
This role is a fixed term contract for 9 months maternity leave, to start ASAP!
Please speak to Michelle Ings HRGO Rainham 01708 220023 michelle.ings@hrgo.co.uk
