Job Title: Retail Area Manager Location: East Sussex (multi-site retail locations) Rate of pay: £43,000 - £48,000 p/a Working hours: 35 hours per week, including weekend and Bank Holiday work on a rota basis Work Type: Temporary (Approx 3 months)
HRGO Recruitment are seeking a Retail Area Manager, responsible for overseeing multiple retail outlets across East Sussex. This is a key leadership role focused on driving commercial performance, supporting retail teams and maximising income through effective retail operations.
This role is ideal for an experienced retail professional who can lead teams, manage multi-site operations and deliver strong financial results while maintaining high operational standards.
General Duties:
Develop and implement an annual Retail Business Plan to maximise income from donated goods, new goods and Gift Aid
Work with Retail Managers to create and manage annual income and expenditure budgets for each location
Monitor and review retail performance through regular site visits and monthly performance reporting
Support and guide Retail Managers to achieve sales targets, maintain high retail standards and maximise profitability
Identify stock requirements and implement strategies to ensure adequate stock levels across all outlets
Ensure Gift Aid opportunities are maximised and support teams in achieving donor conversion and Gift Aid targets
Act as a key holder for premises within the area and provide out-of-hours access or support where required
Effectively line manage Shop Managers and the Warehouse Manager, providing guidance, support and performance management
Support recruitment, training and development of staff and volunteers across retail locations
Work closely with HR to resolve any performance or disciplinary matters in line with organisational policies
Oversee team rotas, holidays and absence management ensuring adequate cover across sites
Collaborate with finance teams to review financial performance and investigate any discrepancies
Ensure retail outlets promote organisational services and support wider fundraising initiatives
Maintain compliance with Health & Safety standards across all retail locations in partnership with facilities teams
Promote strong relationships between retail teams and the wider organisation
Requirements:
Proven experience in a multi-site retail management role
Must have experience managing multiple sites
Experience working within a charity retail environment is desirable
Strong leadership and team management skills
Experience managing budgets and delivering sales targets
Ability to analyse performance data and implement improvements
Excellent organisational and communication skills
Ability to travel between multiple retail locations
Benefits:
Opportunity to lead and develop a multi-site retail operation
Work within a supportive and purpose-driven organisation
If you are interested in this opportunity, please click "APPLY NOW" and a consultant will be in contact.
