A busy healthcare company is seeking a dependable Receptionist to provide accurate, confidential reception assistance on an ongoing, temporary basis. This is a fully on-site role requiring strong communication skills, attention to detail, and the ability to work effectively within a clinical environment.
Requirements:
Provide a welcoming face-to-face reception service to patients, visitors and staff.
Handle clinical and non-clinical queries by phone, email and in person, taking and passing on accurate messages.
Perform general admin duties including data entry, photocopying, scanning, filing and typing.
Deal with incoming and outgoing post and emails, prioritising workload effectively.
Obtain, file and retrieve clinical and non-clinical records in line with Health Board policies.
Assist with arranging meetings, including booking rooms and preparing papers.
Liaise with Estates/Facilities regarding basic building or office maintenance issues.
Maintain confidentiality, information governance and Health & Safety standards at all times.
Support colleagues during busy periods and staff absence; be flexible to work across sites if required.
Key Skills and Qualifications:
5 GCSEs (or equivalent) including Maths and English (A-C / 4-9).
Confident user of Microsoft Office (Word, Outlook, Excel).
Strong communication and customer service skills.
Good organisation, accuracy and attention to detail.
Ability to work effectively as part of a team and manage own workload.
Flexibility regarding duties and shift patterns; ability to travel between sites if needed.
Welsh language skills desirable.
Previous reception/administration experience in healthcare or a similar environment is desirable.
Enhanced DBS required (or willingness to undergo DBS check prior to start).
If you are interested, please contact Mia at 0151 439 3051 or email Mia.Tong@HRGO.co.uk
