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Quotations Administrator

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Job Description

Quotations Administrator

Job posted by: Justine Jones

Job Specification

Position: Quotations Administrator

Location: Holywell

Salary: £DOE

Hours: Monday-Thursday 8:15am-5:00pm, Friday 8:15am-4:00pm

Due to growth and product demand we recruiting Quotations Administrator for our client based in Holywell, you will be required to produce quotations for a wide range of products, with some export quotations and to build and maintain good relationships with customers.

The ideal candidate will have experience within a customer focused role such as Account Management, Customer Services etc have good numeracy and excellent communication skills.

Key Responsibilities:

  • Triage inbound emails
  • Production of quotes for UK customers, enquiries will be received by phone & email.
  • Confirmation of all quotations issued and entered onto our Salesforce/Conga databases.
  • Give feedback on customer comments on level of prices to Manager to allow us to continually monitor our competitiveness in the UK market.
  • Liaise closely with Area Sales Managers on a daily basis to discuss pricing levels on major projects received by quotations for pricing.
  • Monitor projects to establish successful main contractors and cladding contractors, and in conjunction with Area Sales Managers negotiate with contractors to secure orders.
  • Maintain project details on a database so that they are always up to date with the latest information.
  • From current and potential customers gain continual feedback on performance of our company in meeting requirements and pass to Quotations Manager to allow improvements to be made as and when necessary.

The successful candidate will possess the following skills and experience:

  • Previous experience of working in a call centre/similar role handling high volume calls and queries from multiple sources
  • Excellent communication skills, both written and verbal
  • Be able to multi-task, work to strict deadlines and be resilient under pressure
  • Strong attention to detail with the ability to be highly organised
  • Excellent PC skills; be proficient in the use of Microsoft office packages
  • The ability to work well as part of a team

Please call Nicola at HR GO recruitment for more information on 0151 3471110 or email Nicola.evans@hrgo.co.uk

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