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Neighbourhood Assistant

In or around this area

Andover

Job reference

259127/001

Hourly rate

£15.10 per Hour

Job Description

Neighbourhood Assistant

Neighbourhood Assistant

Rate - £15.10 per hour

Shifts - Monday -Friday 09:00-17:00

Our client requires a neighbourhood assistant, with excellent customer service both face to face and via telephone.

Role:

  • Provide an efficient administrative service to the Neighbourhood team, assisting with diary management, booking appointments and providing advice and guidance to customers

  • Deal with enquiries, face to face and by telephone, letters or email

  • Manage the mutual exchange process. Providing advice and guidance, carrying out inspections, liaising with other organisations and completing paperwork within agreed timescales and completing the sign ups with customers

  • Carry out neighbourhood inspections and other routine visits to support the Neighbourhood team when required

  • Manage any change of tenancy requests

  • Accurately maintain records and administrative systems for the Neighbourhood Team

  • Order equipment for the neighbourhood team

  • Enforce and support the landlord's strategy of Safety First and Rent First

  • Identifying and reporting any safeguarding concerns in line with Asters' policy and procedure.

  • Experience and Qualifications

  • Educated to GCSE Standard (or equivalent) to include English

  • Good level of IT skills

  • Ability to communicate effectively with customers and able to handle enquiries in a confident, professional and competent manner

  • Good organisational skills

  • The ability to manage your own workload and enjoy being part of a team

  • To be able to work flexible hours and to attend meetings or visits to customers, both locally and regionally

Please apply with your CV today

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