Parts Sales Advisor - Multilingual English Speaker with Dutch or German
- Salary: £28,571.40-£35,802.00 per year (depending on experience)
- Job Types: Full-time, Permanent (UK office Location) In person
Company Overview
HRGO are supporting a niche automotive company, through growth are looking to recruit for a multilingual Dutch or German parts sales advisor, styling, and performance upgrades. With decades of industry experience, they serve customers worldwide with high quality components, expert knowledge, and a passion for vehicles of all kinds classic to modern.
Job Description - Multilingual Parts Advisor (Sales)
Are you a successful Parts Advisor looking for a new challenge? This is an opportunity to be part of the fastest growing specialist in Europe.
- The company serves a global customer base, including many clients from Dutch and German speaking regions.
- Multilingual skills enable the advisor to communicate effectively with a wider range of customers, improving customer satisfaction and expanding the company's market reach.
Handling inquiries, sales, and after-sales support in the customer's native language builds trust and rapport, which is crucial for relationship-based sales
- Working hours: Monday to Friday, 8:00 - 17:30
- Experience: Previous experience as a Parts Advisor within the automotive industry is essential.
- Languages: Dutch or German
Responsibilities
- Multilingual: English with Dutch or German
- Ordering, reserving parts, invoicing, and payments
- Handling general after-sales questions and working in a team with the service department
- Making estimates when necessary
- Achieving sales by prospecting, acquiring, and maintaining accounts
- Answering all customer questions by phone, email, and face-to-face
- Assisting in checking parts inventory
- Maintaining contact with workshops, service advisors, and customers
- Occasionally reaching out to customers to offer special promotions
- Telesales is central to the position: cold acquisition, building relationships, and an entrepreneurial attitude. Making outbound calls is essential for this role.
The Ideal Parts Advisor
- Multilingual: English with either and/or fluent Dutch or German (ESSENTIAL)
- Experience in the automotive sector is required
- Works with colleagues to achieve higher profits and sales
- Committed to building excellent customer relationships and exceeding customer expectations
- Friendly but professional attitude, with integrity, discretion, and objectivity
- Can demonstrate experience in a parts department
- Strong technical understanding of motor vehicle operation and a willingness to keep technical knowledge up to date
- Good phone voice
- Great organisational skills
- Full, valid, and clean driver's license
- Willingness to attend car shows or travel for business to meet clients
- Enjoys building long-standing relationships
Experience
- Parts sales: 1 year (preferred)
- Sales: 1 year (required)
For more details, please contact Michelle Ings, michelle.ings@hrgo.co.uk
01708 22 00 23
