Purpose of Role

Deliver high-quality mechanical, electrical and trim (MET) repairs that restore vehicles to manufacturer, industry and Company standards and support customer satisfaction.

· Complete repairs safely, efficiently and cost-effectively, following manufacturer repair methods, BS10125 requirements and Company procedures.

· Use technical knowledge, skills and experience to diagnose, dismantle, repair and reassemble vehicles to the required quality and safety standards.

· Support, mentor and guide colleagues, including assisting with diagnostics and troubleshooting when required.

· Help achieve departmental productivity, quality, safety and customer service objectives.

Main Job Functions

· Safely remove and refit mechanical, electrical and trim (MET) components in line with manufacturer repair methods, BS10125 requirements and Company procedures.

· Dismantle and reassemble vehicles to a high standard, ensuring all components are correctly fitted, adjusted and tested before handover.

· Ensure repaired vehicles meet all relevant safety and quality standards before release, escalating any outstanding defects or concerns to the Workshop Manager.

· Apply sound knowledge of modern mechanical, electrical and electronic vehicle systems, completing diagnostics and fault-finding where required.

· Provide technical support to colleagues and apprentices, assisting with diagnostics and troubleshooting as appropriate.

· Complete repairs within allocated timescales using job cards, repair specifications and manufacturer repair information.

· Photograph and accurately record repairs in line with Company procedures, identifying any structural, corrosion or repair-related concerns.

· Work with the Parts Department to support timely ordering, return and reconciliation of parts and materials.

· Carry out body alignment, vehicle measuring and four-wheel alignment when trained and authorised.

· Complete road tests when authorised, competent and insured, following Company procedures.

· Conduct final quality checks to confirm repairs meet BS10125 accreditation standards and Company quality requirements.

· Where applicable, ensure repairs by non-ATA accredited technicians are inspected and signed off by an ATA-accredited technician.

· Keep the work area clean, organised and safe, following Company Health & Safety policies, COSHH requirements, environmental procedures and safe systems of work.

· Keep customer vehicles, keys and personal belongings secure while under the Company's control.

· Complete all repair documentation and records accurately in line with Company procedures.

· Work on electric and hybrid vehicles only when appropriately trained, competent and authorised.

· Take part in Company, manufacturer and industry training to maintain technical competence and keep pace with vehicle technology.

· Carry out any other reasonable duties appropriate to the role.

Experience, Qualifications and Training

Essential

· Proven experience in body repair and mechanical, electrical and trim (MET) vehicle repair.

· Good working knowledge of mechanical, suspension, electrical and vehicle systems.

· Experience in auto electrical diagnosis and repair.

· Ability to interpret and work accurately from job cards, repair specifications and manufacturer repair information.

· Experience using computerised wheel alignment and measuring equipment.

· Ability to prioritise effectively and work efficiently in a fast-paced accident repair environment.

· Commitment to following manufacturer repair methods, BS10125 requirements and Company procedures.

· Full UK driving licence.

Desirable

· ATA accreditation, or willingness to achieve and maintain it where required by the Company.

· Level 3 NVQ, or equivalent, in Vehicle Body Repair, MET or a related automotive discipline.

· Experience repairing electric and hybrid vehicles.

· Manufacturer-specific training or recognised industry qualifications.

· Diagnostic and fault-finding experience across multiple vehicle manufacturers.