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Inside Sales


Essex - Basildon
Not Specified
Permanent
Job Reference
PFDON51

LCL INSIDE SALES JOB DESCRIPTION

  • React to quotations received in a timely manner. Optimum turnaround time;
    • 1 hour of receipt for 360 quotes
    • 2hrs of receipt for FOB CFR quotes
    • 24hrs of receipt for EXW DAP quotes
  • All quotes to be issued via Topaz to give full visibility of how many quotes are being issued per client. With the exception of office/agent rates, nothing agreed on email (until 360 limitations are resolved)
  • Negotiate rates with suppliers (depots/hauliers/offices) and provision costs
  • Monitor personal and team workload throughout the day to ensure completion of all departmental tasks
  • LCL import/export rates, refer to our tariffs for freight and UK haulage
  • Follow up quotes given seeking clients feedback on how competitive our rates are.
  • Keep a log of clients feedback and circulate to sales team
  • When a booking is received based on a quote given,, liaise with booking department advising DAP costs for exports, for imports liaise with ops team advising them pick up cost received from overseas,

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