Immediate Start - Customer Helpline Assistant - Key Workers

We are urgently recruiting for over 130 Helpline Assistants to work within a busy call centre.

Roles are full time working 40 hours per week any 5 out of 7 days Monday-Sunday between 8am-8pm. Excellent city centre location in Birkenhead close to both train and bus transport with on site parking available.

Starts available from Thursday 14th May until Sunday 24th May with full training provided.

Role

• Speaking to high volumes of customers
• Dealing with issues and concerns in an empathetic manner
• Signposting customers to relevant services they may be requiring
• Updating customer database based on information provided
• Booking appointments on behalf of customers

You must possess an excellent telephone manner, with the ability to build rapport with ease. Must have good organisational skills and be self motivated. Must be competent computer user due to training provided and systems used.

ALL ROLES ARE SUBJECT TO SATISFACTORY DBS CHECK.

To apply please initially register with us at www.hrgo.co.uk/register and then contact us on 0151 203 1757 to discuss further and arrange interview.