Job specification

Position: Housing Support Assistant (Working from home after completion of training)

Location Denbighshire

Hours: Monday-Friday 9-5

Salary: £352.50 per week (temporary with a view to going Permanent)

Duties:

To provide housing options advice to members of the public following an assessment and carry out casework, with the primary aim of preventing homelessness.

To act as the first point of contact for advice, assistance and support to provide an efficient, friendly and responsive service to all customer and stakeholder enquiries either in person, by telephone, home visit, email or in writing.

To assess homelessness applications and make sound decisions

To review Personal Housing Plans with customers to ensure successful outcomes and.to prevent and relieve homelessness by exploring all options and utilising prevention tool's.

To work in partnership with the Contracted Support Provider to prevent and relieve homelessness, in particular ensuring that customers with support needs are referred for support.

Experience:

2+ years working within a similar role is not essential but desirable

Working from home and from the office

Subject to a DBS check will be required

Please contact Nicola at HR GO recruitment for more information on 0151 3471110 or email nicola.evans@hrgo.co.uk