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Hire Desk Controller

In or around this area

Glasgow

Job reference

258974/001

Salary

up to £23500 per annum

Job Description

Hire Desk Controller

Job posted by: Angela Hewitt

HR GO are looking to recruit a Hire Desk Controller for their leading client based in the Glasgow area on a permanent basis.

The purpose of the role is to operate within a sales orientated hire desk that satisfies and the needs of the customers, whilst maximising sales and promoting the company's brand.

Key Responsibilities:-

  • Effectively communicate and build rapport with customers to improve performance and drive sales.

  • Conduct outbound Telesales call to increase sales volumes.

  • Promote and improve customer service by reducing Non Conformance Reports (NCRs).

  • Monitor transport activities within the depot to ensure the most efficient and cost effective use.

  • Comply with Health and Safety requirements and ensure compliance within the depot.

  • Build rapport with both internal colleagues and external clients to increase sales volumes and ensure first class customer service is achieved.

  • Maintain a high level of familiarity with the products and service the company offers

  • Participate with stock takes within the time frame set

  • Ensure all administration and reporting standards are met

The successful candidate must have at least 12 months customer service and sales experience, preferably someone who has worked in a plant hire or civil engineering sector.

You must be able to demonstrate excellent listening skills, attention to detail and IT literate.

The salary is between £20,000 and £23,000, negotiable dependent upon experience.

Please apply today.

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