HR GO are looking to recruit a Hire Desk Controller for their leading client based in the Glasgow area on a permanent basis.

The purpose of the role is to operate within a sales orientated hire desk that satisfies and the needs of the customers, whilst maximising sales and promoting the company's brand.

Key Responsibilities:-

• Effectively communicate and build rapport with customers to improve performance and drive sales.

• Conduct outbound Telesales call to increase sales volumes.

• Promote and improve customer service by reducing Non Conformance Reports (NCRs).

• Monitor transport activities within the depot to ensure the most efficient and cost effective use.

• Comply with Health and Safety requirements and ensure compliance within the depot.

• Build rapport with both internal colleagues and external clients to increase sales volumes and ensure first class customer service is achieved.

• Maintain a high level of familiarity with the products and service the company offers

• Participate with stock takes within the time frame set

• Ensure all administration and reporting standards are met

The successful candidate must have at least 12 months customer service and sales experience, preferably someone who has worked in a plant hire or civil engineering sector.

You must be able to demonstrate excellent listening skills, attention to detail and IT literate.

The salary is between £20,000 and £23,000, negotiable dependent upon experience.

Please apply today.